FAQ

​How Do I Place An Order?​

Place an order for your dublin Tshirt on our website and we will ship out your order of your Dublin Tshirt through our partners spreadshirt.

Your dublin Tshirt or Dublin Bag are printed by hand and dispatched no later than 2 days after receipt of payment.Estimated delivery in: 4-6 business days (Express: 2-3)



Payment and Shipping

Methods of payment available are based on the country from which the order was received and the total order amount. Here is an overview of payment methods: Your credit or debit card will automatically be charged by our financial service provider. Your order will be processed once the required verification of your data has been completed.PayPal:Paying is quick and easy with PayPal, the free online payment service. At PayPal, you only need to enter your account details once during your initial registration, and thereon in it’s a matter of a few simple clicks. Your bank or credit card information is safe and will not even be passed on to us. If you pay using PayPal, we can immediately begin with the processing of your order. Further information regarding the PayPal service can be found at www.paypal.com.



Change/Cancel order

You are able to cancel a new order, as long as we have not started to process it.If you have already registered with Spreadshirt, and if you want to find out whether your order is being processed already, just have a look at your order overview page. In case your order is labelled ‘pending’ or ‘new’, you can still cancel it.If you’ve placed your order as a guest, you can follow the link in your order confirmation email to look into it. Here you can still cancel your order if it is labelled ‘pending’ or ‘new’.Changes to your order after we have started to process it are not possible, as the ordered items have already begun production. If you would like to edit or make a change to your order, cancel the respective order immediately, as long as the order is still marked as new or waiting. Then you can take your time edit the contents of your order and simply re-submit the order.



Returns & Refunds

Spreadshirt’s fair return policyIn case that your order should contain defective goods (e.g. due to a printing error), then we will of course take back the product and repay you the money or send you a faultless product. Please read more in our Customer Terms and Conditions (§ 8).Moreover, we promise:Even when there is nothing wrong with the product, you can return it within 30 days after ordering. You can exchange it, if you don’t like the product,receive a voucher for your next order, or have the purchasing price refunded, as long as you haven’t designed the product yourself. Please contact our Service-Team in case one of these reasons should apply to you.Every order you receive from Spreadshirt is a unique, tailor-made item that has been especially made to suit your needs. This is what separates us from more traditional clothing manufactures. Returned goods cannot be returned to the shelf and sold on to the next customer – so what comes back to us simply lands in the charity box.To help us keep our promise – we need you to do a couple of things… 1. Don’t make a big order until you have made some kind of test!If you are a little unsure about sizes, colours, cuts or printing techniques – make yourself a test order before going the whole hog!2. Check your order’s e-mail confirmation immediately!If you have noticed a spelling error or have picked the wrong design, follow the link in the order confirmation e-mail and cancel the order immediately. Registered users can see their previous orders, change them and re-order certain items. If you have ordered as a guest, you can follow the link in the confirmation email to look into your order.3. Order as soon as possible if your order is designed for a specific date.We are fast, but we cannot guarantee that your order will arrive at your door the very next day. Sometimes there can be delays due to design problems or the product not being in stock. We cannot accept a shirt being a day late for your grandmother’s birthday as a reason for return. Of course, if you have selected the express option (which adds an additional cost) your order will be guaranteed to be with you by the promised date.If you order with Spreadshirt, you do of course have – next to your right of return and exchange – full statutory cancellation rights. In our terms and conditions (§ 10) you will find the beautifully phrased small print relating to this right.

Thank you for shopping for your Irish Tshirt with us